Privacy Policy

This Privacy Policy applies to precisionlabsresearch.ca and governs how Precision Labs Research collects, uses, and protects your personal information. By using our website, you agree to the practices described here.

Our products are intended for adults aged 19 years and older in Canada. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

We collect only what is necessary to process your order and improve your experience.

• Order information — name, email, shipping address, and billing details when you place an order
• Account information — email and password if you create a customer account
• Usage data — IP address, browser type, pages visited, collected automatically
• Communications — messages you send through our contact form or by email

• Process and fulfill your orders, including sending confirmations and shipping updates
• Verify your age and eligibility to purchase our products
• Respond to your questions and customer service requests
• Improve our website, product selection, and overall experience
• Send promotional emails — only if you have explicitly opted in
• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information. We share data only with service providers essential to running our business:

• Payment processors — to securely handle transactions
• Shipping carriers — to deliver your orders
• Analytics providers — to understand site usage (data is anonymized)
• Legal authorities — only when required by law

Your data is protected with industry-standard security measures — SSL encryption on all pages, PCI-compliant payment processing, and restricted internal access to customer data. If a breach occurs that affects your personal data, we will notify you promptly.

As a Canadian resident, you have the following rights under PIPEDA:

Our website uses standard browser cookies to maintain your shopping cart session and collect anonymous analytics. We do not use cookies for cross-site advertising or tracking. You can disable cookies in your browser settings, though some features may not function correctly.

We may update this Privacy Policy from time to time. When we do, we’ll update the “Last Updated” date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.